> ## Documentation Index > Fetch the complete documentation index at: https://docs.innerlogic.com/llms.txt > Use this file to discover all available pages before exploring further. # Compare groups with Heatmap and Hierarchy Use **Heatmap** to compare groups such as departments, or **Hierarchy** to explore reporting lines and compare leaders’ teams. ## Before you begin You need access to the survey’s results and the view you want to use: **Heatmap** or **Hierarchy**. Available groups and controls depend on the survey and your access. The Heatmap example below uses **Department → Engineering and Sales** in Demo Organization. ## Open the heatmap 1. In **Survey Hub → Active Surveys**, open your survey’s results: select **Analyze** or the survey’s row. Results are available after the survey closes. 2. Select **Heatmap** in the survey navigation. If needed, open **More** to find it. 3. Confirm the survey name and any active filters. In the value menu above the grid, choose **Score** to compare the displayed scores. ## Choose the rows and comparison groups 1. Use the row selector above the grid to choose **Question Groups** or **Questions**. 2. Open the column selector beside it. Its label reflects the selected category, such as **Department**, or says **No columns** when nothing is selected. 3. To start a fresh selection, choose **Clear all** in the **Heatmap columns** picker. This clears comparison columns; it does not clear separate audience filters. 4. Open a category such as **Department**, then check the groups you want to compare. Use **Search values…** to find a group in a long list. 5. Click outside the picker and wait for the grid to finish updating. Check the column headings to confirm your selection. ![Heatmap column picker showing Department values with Engineering selected.](https://mintcdn.com/innerlogic/bgH8PBYpjW3PLja2/images/heatmap-column-picker.png?fit=max\&auto=format\&n=bgH8PBYpjW3PLja2\&q=85\&s=5f7d7105db98959e5177c3ff270213ab) *Demo Organization, English interface. Open a category and check the groups you want to compare.* ## Read the comparison Read across one row to compare the same question or question group for the selected groups. Check the column names, displayed counts and score values before drawing a conclusion. ![Heatmap with Engineering and Sales selected beside All, showing the audience counts and question-group scores.](https://mintcdn.com/innerlogic/bgH8PBYpjW3PLja2/images/heatmap-selected-groups.png?fit=max\&auto=format\&n=bgH8PBYpjW3PLja2\&q=85\&s=166db4cdbf9047fe5274036af7b78d9b) *Demo Organization example: Engineering (1,254) and Sales (755) appear beside All (2,009).* **All can change when you change the comparison columns.** Do not assume it represents the whole organization or an independent benchmark. In this example, selecting Engineering and Sales changes the All audience from 5,000 to 2,009. Recheck both the selected columns and any active filters each time you change the view. For help with score labels, see [View scores and distributions](https://docs.innerlogic.com/en/view-scores-and-distributions.md). For audience filtering, see [Filter results and check the selected audience](https://docs.innerlogic.com/en/explore-your-dashboard.md#filter-results-and-check-the-selected-audience). ### Watch: compare two departments This 25-second silent example sets the rows to **Question Groups**, opens the column picker, chooses **Clear all**, then selects **Department → Engineering** and **Sales**. It ends on the comparison, where **All** now covers only the selected groups. *Innerlogic Sandbox example. Follow the written steps above for the same workflow.* ## Change or clear the comparison * Reopen the column selector and category, then check or uncheck individual groups. * Use the back arrow inside the picker to return to the category list. Choose **Clear all** there to remove all comparison columns. * If the grid says **No columns selected**, choose **Choose columns** and select groups to display again. Clearing columns does not restore a default comparison. Choose the groups you want to view, then wait for the updated results. ## Explore a reporting hierarchy The **Hierarchy** view must be available for your survey and access. Its reporting groups are different from the tag-based columns in Heatmap. 1. Select **Hierarchy** in the survey navigation, or look under **More**. 2. Check the current leader shown above the results. Under **Leaders**, select an available leader row to open that reporting branch. 3. Use the breadcrumb above the results to return to an earlier level. Check the score scope before comparing results: | Label | What it covers | | - | - | | **Full hierarchy** | People in the leader’s reporting tree across all levels. | | **Direct reports** | Only people who report immediately to that leader. | | **Survey average** | The overall survey score, when available. It is a different scope from the selected leader’s team. | A leader can have different results for their direct reports and their full hierarchy. Use the displayed scope and counts together; do not treat those groups as interchangeable. ## Compare leaders side by side Where **Add to comparison** is available: 1. In the **Leaders** table, select **Add** beside at least two leaders. You can also add the current leader using **Add to comparison** above the scores. 2. Check the selected names in the selection bar, then select **Compare leaders**. 3. Choose **Full hierarchy** or **Direct reports** above the comparison table. Wait for the displayed scores and counts to update. 4. Read across the same row to compare overall or question-group scores. Select a question-group name to expand its questions; select it again to collapse them. 5. Select **Back to hierarchy** to return to browsing. Use **Clear** in the selection bar to remove the selection and start again. You can remove individual leaders using the remove control beside their names. At least two must remain to keep the comparison open. A disabled **Add** control or a **Results hidden** message does not mean the score is zero or that access can be expanded by changing the selection. ## If a group or result is missing Check the survey name, selected columns, active filters and the message shown on the page. An empty cell or unavailable result is not a zero score. Do not try to calculate suppressed results from other values. If the group or view you need is still unavailable, ask your administrator to confirm your access and the survey’s configuration. Include the survey name, view and selections, as described in [Troubleshoot access](https://docs.innerlogic.com/en/troubleshoot-access.md). This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.