> ## Documentation Index
> Fetch the complete documentation index at: https://docs.innerlogic.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Explore your dashboard
Choose where to start when viewing a survey’s results.
## Open the right survey
Open **Survey Hub → Active Surveys** and select the survey’s row, or **Analyze** if your survey list offers it. Results are available after a survey closes; while it is open, you’ll see a response snapshot instead. Check the survey name before continuing: similar names can refer to different listening periods or audiences.
## Switch between results views
1. Find the survey name above the results. The navigation directly below it belongs to this survey.
2. Select a view such as **Questions** or **Heatmap**. If it is not visible, open **More** in the same navigation row and choose it there. More views move into this menu when the screen is narrow.
3. Wait for the page to finish loading. Confirm the selected view, survey name and any active filters before using the results.
*Innerlogic Sandbox example. Use **More** at the end of the survey navigation to find additional views, such as **Reports**. The separate three-dot button beside **Survey details** is a different menu.*
## Read the survey overview
1. Select **Overview** in the survey navigation and confirm the survey name.
2. Read **Status** and the date shown. For a closed survey, check **Participation** and **Recipients** to understand the participation summary. These figures cover the people whose results you can access, not the response count for each question.
3. Read the available summary content as an introduction, then open **Questions** to inspect individual scores and distributions. Summary content can vary by survey and access. Some summaries, such as the **Nora briefing**, are written automatically by Nora AI. Check them against the scores and comments before relying on them.
4. To read written feedback, select the **Comments** total when it is available as a link, or use **Comments** in the survey navigation. Follow [Use the Comments tab](https://docs.innerlogic.com/en/use-comments.md) to search and filter the list.
If a count or summary is unavailable, check the message on the page. An unavailable value does not mean zero responses. Use the relevant results tab for detail and ask your administrator if an expected view is missing.
### Watch: get around the dashboard
This 26-second silent example reads the participation figures on **Overview**, scrolls past the summary, then opens **Questions** and **Heatmap** and returns to **Overview**.
*Innerlogic Sandbox example. Follow the written steps above for the same workflow.*
## Choose your next step
| What you want to do | Where to start and what to look for |
| - | - |
| Get your bearings in this survey | **Overview** — Survey status, participation and available summary content. |
| Find a prepared report | **Reports** — The report list, including access, recipient or scope, status and last update. |
| Open a question or question group | **Questions** — The question/group selector and score table; select a result for its details. |
| Explore results through reporting lines | **Hierarchy** — Choose a leader and level, then inspect the available breakdown or compare leaders. See [Compare groups](https://docs.innerlogic.com/en/compare-groups.md#explore-a-reporting-hierarchy). |
| Scan results across groups | **Heatmap** — A results grid with row and column selectors. Check the selected columns before reading it. |
| View favourable, neutral and unfavourable responses | **Favourability** — The question/group selector, colour legend and **% Favorable** column. |
| Read written feedback | **Comments** — The **Comment view** selector. Choose **Comments** if the page opens in **Heatmap**; wait for the list to load. |
| Group written feedback into themes | **Thematic Intelligence** — Nora AI groups the survey’s written comments into themes. Shown only if your access includes it. If it isn’t visible, look under **More**. |
| Look for results over time | **Trends** — The trend chart and available profiles. A view with only one date does not show change over time. |
For a prepared report, follow [Find your report](https://docs.innerlogic.com/en/find-your-report.md) to check its audience, status, and version before opening the PDF.
For response counts, score labels and favourability charts, follow [View scores and distributions](https://docs.innerlogic.com/en/view-scores-and-distributions.md).
## Return from a detailed result
After opening a question or group, select **Questions** in the survey navigation to return to its results table. Select **Overview** to return to the survey overview, or use another view in the same navigation row to continue exploring this survey.
To choose a different survey, return to **Survey Hub → Active Surveys** and open that survey’s results. On a narrow screen, use **Toggle Sidebar** to open the sidebar first. Check the new survey name before continuing.
## Filter results and check the selected audience
The steps below use **Questions**. You need access to the survey’s results. Available categories and values depend on your access and the survey; the example uses **Department → Engineering** in Innerlogic Sandbox.
### Watch: filter by department
This 21-second silent example opens **Questions**, switches from question groups to individual questions, and selects **Tags → Department → Engineering**. After closing the menu, check the selected-filter label above the results.
*Innerlogic Sandbox example. Follow the written steps below for the same workflow.*
### Choose the audience
1. Open **Questions** in the survey navigation.
2. Select the filter icon above the results. It has no text label; its screen-reader name is **Filters**.
3. Select **Tags**, then a category such as **Department**.
4. Check the value or values you want to view. Use the search field to find a value in a long list.
5. Click outside the menu and wait for the results to finish updating. There is no separate Apply step in this picker.
*Example from Innerlogic Sandbox, shown on a narrow screen. Your available categories and values may differ.*
### Confirm what you are viewing
Read the selected-filter labels above the results before interpreting the page. In this example, **Department — Engineering** shows the selected audience. If a label shows **2 values** instead of names, select it to inspect the checked values.
The displayed results update for the selected audience within the results available to you. For example, a score can change when you select a department. Check the survey name, every active filter and any loading or error message before using the results.
When moving to another analytics view, check that page’s controls and active selections again. For a prepared PDF report, check its own audience as described in [Find your report](https://docs.innerlogic.com/en/find-your-report.md).
### Change or clear the selection
* Select a filter’s value label to reopen its choices, then check or uncheck values.
* Select the **×** beside a filter to remove that filter.
* To clear your audience selections, remove each active filter and wait for the page to refresh. Confirm that the selected-filter labels have disappeared. Clearing filters does not grant access to additional results.
### If a value or result is unavailable
Check the active selections and the message on the page. If appropriate, remove a filter to return to a broader view available to you. If the expected option is still missing, ask your administrator to confirm your access and the survey’s configuration. Do not infer hidden results from an unavailable value or an empty view.
## If an option is missing
Menus, tabs and buttons depend on your access and your organization’s setup, so the screenshots in these guides may show more than you see. Ask your administrator which results are available to you and how you should access them. A missing option does not by itself mean that no results exist.
See [Troubleshoot sign-in and access](https://docs.innerlogic.com/en/troubleshoot-access.md) for the details to include when asking for help.
## Before using or sharing results
Confirm the survey and intended audience. Follow your organization’s rules for storing and sharing results. Being able to see a result doesn’t mean you can share it with anyone.
For step-by-step group comparisons, see [Compare groups with Heatmap and Hierarchy](https://docs.innerlogic.com/en/compare-groups.md).
For search, filters and comment context, see [Use the Comments tab](https://docs.innerlogic.com/en/use-comments.md).
To save written feedback as CSV, see [Download results](https://docs.innerlogic.com/en/download-results.md).
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