Find your report

Find an existing survey report, check that it covers the right audience, and open its PDF.

Before you begin

You’ll need access to the organization and survey you want to view, and a report that has been prepared and made available to you. Results open after a survey closes. While a survey is still open, selecting it shows a response snapshot instead of results, and its reports may not be ready yet. Menus, tabs and buttons depend on your access, so you may see fewer options than the screenshots show. This guide covers finding an existing report. It does not cover changing someone’s access. To create reports, see Create and share automated reports.

1. Sign in

Sign in to Innerlogic. If this is your first time, or you need help with your account, follow Sign in and set up your account. If you cannot sign in or do not know which link or account to use, see Troubleshoot sign-in and access.

2. Open the survey

In the sidebar, under Survey Hub, select Active Surveys. On the Surveys page, find the survey you need and open its results:

• select Analyze beside the survey, if you see it; or
• select the survey’s row. If you see a three-dot menu instead of Analyze, choose View Analytics from it.

Can’t find an older survey? Archived surveys are hidden from the default list. Set the Status filter to Archived. Example shown: Innerlogic Sandbox. Depending on your access, you may see Analyze, a three-dot menu, or neither. Check the survey name before continuing. Similar survey names can refer to different listening periods or audiences.

3. Go to Reports

Select Reports in the survey navigation. If you don’t see it, open More. Reports is at the end of the survey navigation, or under More. Use the report list to choose the output you need. Before opening a PDF, check these details:

Check the audience, not just the name. If the recipient or scope is unclear, confirm it with the report owner before using or sharing the results.

4. Open the PDF

Select Open PDF in the intended report’s row when it is available. Check the status and updated date before selecting Open PDF. Before using the results, check the report’s title, survey, and audience. Follow your organization’s rules for storing and sharing reports.

Watch: find and open a report

This 21-second silent example opens Analyze → Reports, checks a completed report, and selects Open PDF. It then views the demo report’s PDF. Your browser may handle the PDF differently. Innerlogic Sandbox example. Follow the written steps above for the same workflow.

If you cannot find or open the report

The report is not listed

1. If you have access to multiple organizations, check that you are in the one whose report you need.
2. Check the survey you opened.
3. Ask the report owner whether the report has been prepared.
4. Ask your administrator to confirm that the report is available to you.

A missing report doesn’t mean something is broken.

Reports is not available in your navigation

Ask your administrator to confirm the intended way for you to access this survey’s reports. Navigation and access may differ by role or organization.

The PDF action is unavailable or does not open the report

Check the report’s status. If you expected a completed report, contact the report owner or your administrator with the details below. Do not assume an unavailable PDF means there are no survey results. For sign-in or access problems, see Troubleshoot sign-in and access.

Ask for help

Include:

• your organization;
• the survey name;
• the report name and intended audience, if known;
• the status or message you see; and
• the step where you became stuck.

Send these details to your organization’s Innerlogic contact. See Who to contact. Do not send passwords or confidential response data. If you include a screenshot, crop it to the relevant controls or message.

Before sharing results

Confirm the survey, audience, and report version. Being able to open a report doesn’t mean you can share it with anyone.